All your contacts, in one place
This is the heartbeat of your CRM where everything from contact details and interactions, to enquiries and quotes is stored. Oomph keeps your supplier and customer contacts separate, allowing your teams to focus on which contact types matter to them.
Contacts can also be prioritised and segmented in a way that makes sense to you; whether you refer to their account status as prospects, suspects, leads, or something else - the choice is yours.
Record every detail
Record specific customer details such as credit limits, referral sources, locations, and more. Don't see the fields your business needs? Not to worry - you can create as many additional custom fields as you like.
Oomph also allows you to upload files to contacts so that you can keep their vital associated documents in one organised place along with a direct record of each activity, sales opportunity, quote, invoice, and enquiry related to that contact.
Send stunning email marketing campaigns
Build engaging email marketing campaigns by dragging and dropping images, text, videos, call to action buttons, and more. Start your design from scratch or choose from one of our templates to save time.
Once you've created your masterpiece, you can send your campaign to specific segments in your contacts list (such as all Prospect Customers, for example). You can also set up automated email marketing sequences, enabling you to send multiple campaigns at specific points in time.
Analyse the performance of your email marketing campaigns with insights on email opens, clicks, bounces, and unsubscribes. You can even view which contact recipients performed each action.
A secure place for your data
We take data security seriously at Oomph and implement the very best practices to keep your data safe at all times. Our databases are password protected, backed up daily, and use data encryption where required.
Oomph also allows users to set up two factor authentication to add an additional layer of protection on top of the usual email and password login credentials.